FAQ

As questions come in we will post the answers here. If you do not see your question, please use the contact page and send us your question.

When one of my users log in they can not see their event.

Only admin level users can by default see all events.  Client level and breakout tech level users must be added to each event.  To do this go to "manage events," select the event in question.  Under the event details you will see a button that says, "manage users" here you can add the users you wish.

I am having trouble importing a spreadsheet with all my meetings.

The import from spreadsheet needs to see very specific data.  Before importing you will see an example of what the system wants to see.  It is important that it matches exactly.  You can also contact us if you need assistance.